Salesforce Platform Expansion & Service Transformation PM

NEXBRIDGE RECRUITMENT PTE. LTD. is looking for a Product Manager/Business Analyst to drive the onboarding of Salesforce Service Cloud across ServiceSG’s contact centre operations. You will collaborate with product and engineering teams, gather requirements, and prioritise the backlog to deliver scalable solutions and improved customer experiences. The role requires coordinating with stakeholders, delivering UAT and training, and supporting the product roadmap to enable ongoing enhancements J-18…