Knowledge & Training Manager (m/f/x)

Job Description Together with your colleagues in the Knowledge Management Team, you are part of the CS Back Office and act as a central information interface between Client Success and other departments. Working closely with our Client Success, Product, and Marketing teams, you prepare relevant information, product changes, and updates to the client journey by anticipating potential client inquiries. Based on this, you create content for our FAQ portal, chatbot, and client service teams. You ar…