Service Desk Analyst (On-site)

Irvine Technology Corporation

Nashville, Davidson County53847 - 53847📅 30/10/2026

Descripción

Service Desk Analyst (On-site) The Service Desk Analyst provides frontline technical support to firm users, including attorneys, staff, and business professionals. This role serves as a primary point of contact for technology assistance, responding to inbound calls and support requests. Service Desk Analysts are expected to remain call-ready during scheduled work hours while balancing inbound support calls, active ticket resolution, and accurate documentation. A strong commitment to customer se…

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