IT INFRA DELIVERY MANAGER

Job description: Job Description Job Description: IT Infra Service Delivery Manager Location- Ahmedabad Reporting To: Delivery Head / Account Delivery Head (ADH) Role Purpose Lead end-to-end IT Service Delivery for enterprise customers, owning service outcomes across towers (End User Services, Infrastructure, Applications, Network, Cloud). Ensure predictable delivery against SLAs/OLAs/Underpinning Contracts, drive continual improvement using ITIL 4 practices, and orchestrate multi-vendor delive…