IT Helpdesk Supervisor

Job Description Job Description We are searching for a Helpdesk Supervisor to provide onsite support for a regional bank's information technology operations. This position is onsite, pays $30-35/hr, and is contract-to-hire. This role oversees the bank's helpdesk processes, equipment, and systems rather than direct reports, serving as the primary on-site troubleshooting expert for hardware and software issues. The Supervisor manages the helpdesk ticketing system, tracks performance metrics, and …