Global Customer Support Business Analyst

Job Requirements Job Title: Global Customer Support Business Analyst Location: Santa Clara, CA (Hybrid) Duration: 6 Months Duties: Work with IT to plan, design, develop, test and deploy changes to our customer support modules and associated technologies. Maintain and work from a product backlog to keep several improvements and initiatives going. Clearly articulate and document business requirements Perform Quality Assurance and facilitate User Acceptance Testing Coordinate project delivery by p…