German-Speaking Customer Service Agent – Bucharest, Romania

Join an international customer service team in Bucharest. You will support German-speaking customers by phone, email and live chat, solve their issues, and find opportunities to recommend extra products and services. Key Responsibilities Handle customer inquiries by phone, email and live chat in German Resolve issues with patience, empathy and a focus on solutions Identify and act on cross-selling and upselling opportunities Record all customer interactions accurately in the CRM Work with inter…