Front Desk Agent - Hotel Sorrento

The Front Desk Agent shapes a guest's first and last impression of our hotel, and often several moments in between. Every check-in, special moment created, resolved issue, and every detail in between, contributes directly to how guests remember their stay. It's a role built on consistency, hospitality, warmth, and genuine attentiveness. What You'll Do Manage guest arrivals and departures Check guests in and out efficiently and accurately, verifying reservation details, payment, and identificati…