Customer Solutions Consultant

Forward Air is seeking a Customer Solutions Consultant to support customers in the transportation and warehousing sector. You will analyze freight needs, design transportation solutions, and serve as a key liaison between customers, operations, and sales. Responsibilities include evaluating shipment data, recommending service options across LTL, intermodal, final mile, and truckload, and monitoring performance to meet service and cost targets. You’ll resolve service issues, lead customer implem…