Junior IT Helpdesk Technician

Job Description Key skills/attributes/position-specific competencies: The following indicates what would typically be expected for this role at a competent level: Knowledge of Microsoft Desktop and server applications. Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). Excellent written and verbal communication skills – especially in writing professional reports. Strong telephonic and written etiquette. Information technology system support skills. Excellent Microso…