Data-Driven Customer Solutions Analyst

Placements24 in Polokwane, Limpopo, is seeking a highly analytical Customer Solutions Analyst to understand customer needs, map journeys, and identify service gaps to enhance satisfaction and retention. This role partners with product, marketing and operations to implement data-driven solutions, create reports and dashboards, and monitor KPIs that gauge impact on the customer journey. J-18808-Ljbffr