Guest Relations Supervisor

ESSENTIAL Job Functions for this role include, but are not limited to: Supervise the front desk staff directly, maintaining and improving current department standards. Assist in FD scheduling based on occupancy levels. Provide and oversee training for newly hired Guest Service Agents, including updates to the training manual. Assist Front Office Manager duties in keeping FD inventory/supplies updated and current; guest handouts, room keys and packets, brochures, etc . Oversee the wine reception…