Customer Experience Optimisation Manager

Help redefine what great customer experience looks like. Every interaction shapes trust. Every improvement makes life easier for our customers. Every insight is an opportunity to do better. At Waikato District Council, we're on a journey to create seamless, customer-centred experiences across every channel and service we provide. We're looking for an experienced Customer Experience Optimisation Manager to lead that journey. The opportunity This is a rare opportunity to influence how thousands o…