Amazon Connect Developer

Job Title: Amazon Connect Lead Developer Location: Remote (USA) Required Qualifications: 4 years of experience with AWS services, including Amazon Connect/Amazon Lex. Strong understanding of contact center operations, Conversation design and technologies. Strong understanding of IVR design principles, call routing logic, and contact center operations. Experience with contact center reporting, analytics, and dashboards. Proficiency in scripting (Python, Node.js, react.js) and AWS Lambda. Experie…