Senior Cloud Support Engineer: Incident Response & ERP

Ingram Micro is seeking a Senior Technical Support Engineer to act as a technical authority for complex customer challenges across Azure, AWS, and ERP-integrated environments. You will own escalations, lead incident response, and partner with cross-functional teams to improve system resilience and customer experience. Join our Unified Support team to help customers worldwide, troubleshoot advanced cloud and on-premises integrations, mentor junior engineers, and contribute to process improvement…