ITSM RUN Service Lead

Summary of Position In a challenging and multi cultural environment, we seek a senior ITSM RUN Service Lead to join the Control Tower section. The ITSM RUN Service Lead will oversee the operational delivery of RUN Incident Management, RUN Problem Management and RUN Change Management. The role is responsible for ensuring that these operational ITSM practices are executed consistently, effectively and in accordance with established Group policies, controls, service levels and operational standard…