TIM Engineer / Desktop Support Engineer

Roles and responsibilities: Build and configure laptops as per standard specifications; Troubleshoot application and OS issues faced by employees of the Respondent; Take actions as advised by the Manager related to IT policies; Update Antivirus and windows patches; Communicate with employees regarding the update on Service requests/Allocation of Laptops; Allocate/deallocate Assets in CMDB; Ensure All Laptops/desktops working properly; responding to service issues on time Respond to user tickets…