System Administrator - IT Service Desk Support @ Belvedere Recruitment

1 to 4 years of experience in IT Service Desk, Help Desk, Technical Support or Desktop Support roles Working knowledge of Windows operating systems and Microsoft 365 applications Understanding of Active Directory user account management, including password resets and account unlocks Familiarity with ITSM tools such as ServiceNow or Jira Service Management Basic knowledge of VPN connectivity, endpoint peripherals and contact centre software Understanding of ITIL incident management, service requ…