Waiter/Waitress

Description: To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift's follow up and action is crucial. To provide a courteous, professional, efficient and flexible service at all times, to perform opening and closing procedures established fo…