Customer Service Specialist

Six (6)- month Fixed-Term Contract (R500 000) per annum FINANCIAL PERSPECTIVE Financial Management Provide input and assistance in the preparation of the budgets and forecasts for the unit. Provide input in compiling the Monthly report on the budget spent for the unit. STAKEHOLDER PERSPECTIVE Stakeholder Management Manage the CRM system daily and ensure that all cases logged are responded to by the Customer Service center and, where necessary, escalated to relevant internal resources. Ensure ef…