Inside Sales Account Manager, Lead

Job Description Deliver sales results: Own offshore sales targets across new business, renewals, cross-sell, and upsell. Translate targets into clear plans and actions with the BPO leadership team. Manage vendor performance: Set expectations with BPO team managers, review results against contractual and operational KPIs, and hold the vendor accountable for timely corrective action. Drive sales execution: Review pipeline health, deal progression, forecast accuracy, campaign outcomes, and account…