Consultant Gig 1023 SYDNEY–Fintech–Contact Centre Operational Specialist

Client An ICG client (Fintech lending business) is seeking an experienced Contact Centre Expert/Acquisitions operations specialist to support a comprehensive business process re-engineering initiative. The ideal candidate will have considerable hands-on experience in contact centre operations, customer service management, and acquisition processes, with a proven track record of delivering pragmatic process improvements and productivity enhancements. Role The role will focus particularly on deep…