Front Desk Supervisor

Your specific duties in this role will include: Assisting staff with expediting problem payments (e.g., problems processing credit card). Following up with guests regarding satisfaction with guest-related issues. Processing all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys. Processing all payment types such as room charges, cash, checks, debit, or credit. Setting up accurate accounts for each guest upon check-in. Anticipating sold-out situatio…