Service Delivery Lead — Incident & Change Management

TROYTECH INTERNATIONAL CONSULTING PTE LTD is seeking an experienced IT Operations Lead to ensure stable, secure, and reliable system performance after go-live. You will lead L1–L3 support teams, coordinate with customers and vendors, and ensure incidents are resolved within SLAs to maintain system availability. This role requires 5–8 years in application or infrastructure support, strong incident and change management skills, and ITIL or cloud certifications. J-18808-Ljbffr