Remote Retail Team Lead: Customer Experience

Placements24 is seeking a Retail Team Lead for a fully remote role focused on Customer Experience. You will lead a virtual team of customer service representatives, set performance expectations, and drive initiatives to elevate the customer journey across channels. The ideal candidate has at least 4 years in customer service, including 2 years in leadership, excellent communication, coaching skills, and a proven track record of improving satisfaction. J-18808-Ljbffr