Data Scientist – NLP, Insights & Tableau Dashboards

SOFTENGER (SINGAPORE) PTE. LTD. seeks a data scientist to design and maintain Tableau dashboards visualizing customer experience metrics and to integrate data from surveys, emails, call transcripts, and social media. You will apply NLP/LLM techniques to extract topics, sentiments, and trends from unstructured text and write SQL queries for data extraction. The role also involves developing Python scripts for preprocessing, sentiment analysis, and topic modelling, while collaborating with J-1880…