Descripción
As a customer care spain, you will be part of an energetic team within the central customer care team. You will work full-time (40 hours per week) in an international environment, where you have frequent contact with customers and colleagues from both home and abroad. In this role, you will have plenty of opportunities to further develop yourself through training and growth opportunities. This is a permanent position with the prospect of a long-term collaboration. You start your working day by reviewing incoming orders and customer inquiries. You then process orders accurately in the ERP system, keep an overview of ongoing requests, and maintain daily contact with customers. You provide customers with the right product and pricing advice, handle quotation requests, and ensure smooth delivery and invoicing. Even after delivery, you remain involved in handling complaints and answering questions, working closely with the sales team and manager. Are you ready to use your customer service talents as a customer care spain? Apply now and discover how you can make a difference in an international organization where your initiative is valued. - - At least mbo or hbo level of working and thinking - Excellent command of German and English, both spoken and written - At least 3 years of relevant work experience in customer service or sales support - Experience with MS Office (Outlook, Excel, PowerPoint, Word) - Knowledge of export procedures is a plus