Operations Manager II, Customer Service

Description Amazon is looking for an Operations Manager II who will provide strategic and tactical leadership for approximately 240 associates with direct line management of around 12 Team Managers within our B&M site based in Edinburgh. This role requires defining metrics, goals, and long-term strategy while managing ambiguity and contributing to organizational planning. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover, and buy anything onlin…