Service Delivery Manager - IT Services

Hybrid working, minimum 3 days in office per week. We will be moving from Bracknell to Maidenhead towards the end of the year. As Service Delivery Manager (SDM) you will act as a single point of contact for all activities relating to your assigned accounts. You will develop and sustain excellent customer relationships at all levels and ensure that all contractual service levels are achieved; ensure customer satisfaction; and commercial control. The role will also manage budgets and P&L for your…