Lead Technical Field Engineer

What success looks like in this role: Serves as a Remote Onsite Engineer supporting large, complex clients across the full range of company products and services. Performs advanced troubleshooting and remote resolution of storage and endpoint issues, including break/fix support. Uses servers to remotely access and manage client endpoints for support, configuration, and issue resolution. Provides senior-level remote support for priority client engagements. Uses advanced tools and deep technical …