Assistant Front Office Manager

The Assistant Front Office Manager is responsible for providing exceptional customer service to all Fantasyland Hotel guests. Assisting the Front Office Manager in overseeing the day to day operations of the Front Desk, Night Audit, Switchboard, Guest Services and FLH Essentials. PRIMARY RESPONSIBILITIES: Ensuring all Front Desk employees are performing according to set hotel service standards and representing the hotel's core values. Assisting with the hiring, training and mentorship of all em…