Cloud JSM ITSM Consultant | Migration & Automation

Tech Aalto Pte Ltd is seeking an ITSM Consultant to assess and design a Jira Service Management-based ITSM environment in Singapore. The role focuses on configuring workflows, forms, SLAs, and automations while integrating with Jira, Confluence, and GitLab, and migrating from on-premise setups to cloud. Responsibilities include implementing core ITSM processes, testing and knowledge transfer, with an emphasis on simplifying legacy workflows and robust stakeholder communication. J-18808-Ljbffr