Sr. IT Engineer (O365, DNS, AWS, Server & desktop software installations and troubleshoot, Printers & Remote desktop)

Vertafore is seeking a talented, energetic, and self-driven individual to join our Desktop as a Service (DaaS) support team. You will be responsible for supporting customers that run the Vertafore DaaS offering in Amazon Web Services (AWS). You will also handle more complex issues and support escalations. You will directly impact our customer’s ability to improve productivity, manage account needs, standardize, and streamline processes, as well as capture data for strategic decision-making. You…