Management Consultant - Customer Experience Strategy

About the Role Our client, a leading management consultancy, is seeking an innovative and empathetic Management Consultant to specialize in Customer Experience (CX) Strategy. This is a fully remote position, offering the opportunity to redesign and elevate customer journeys for businesses across diverse sectors. You will be responsible for analyzing customer touchpoints, identifying pain points, and developing data-driven strategies to enhance customer satisfaction, loyalty, and advocacy. The i…