Director, Global Customer Support

We're looking for a Director, Global Customer Support This role is Hybrid, Krakow Office The Director, Global Customer Support leads one product Pod of Cornerstone's Global Customer Support (GCS) organization: a global, follow-the-sun team of 30 to 55 support engineers and 3 to 5 managers across AMER, EMEA and APAC. You own the customer outcome for every case in your Pod's product scope, from first contact to confirmed resolution. In this role you will Own customer outcomes for your Pod Account…