Senior Associate - Operations (HES-MDMS)

We are looking for a HES & MDM Operations Specialist to ensure stable, efficient, and compliant day-to-day operations of the Head End System (HES) and Meter Data Management (MDM) platforms. The role will be responsible for maintaining meter communication performance, ensuring data availability and billing readiness, executing remote meter operations, managing operational incidents, adhering to service level agreements (SLAs), safeguarding data integrity, and delivering timely operational report…