Front Desk Receptionist

Job Description Front Desk Receptionist Mission The mission of the Front Desk Receptionist is to ensure a loving, peaceful and joyful atmosphere for staff and incoming families. Outcomes 1. Meet Customer Service Goals 2 cards minimum sent per week to families 1 “5 Star” Google Review earn a minimum per month 95% of guests rate their overall customer experience as a 5 on the guest experience survey. 100% of guest concerns are successfully resolved and receive a follow up call. 100% of the time, …