Data Scientist, Conversational AI / Contact Center

Title: Data Scientist, Conversational AI / Contact Center Location: Boston, MA (Hybrid) Duration: 6 months (possibility of an extension) JD: Role Summary We are seeking an experienced Data Scientist to support the development and evaluation of AI-powered fraud self-service voice agents and conversational AI systems. The primary responsibility is not model deployment or engineering implementation, but designing evaluation frameworks, measuring system performance, identifying failure patterns, co…