JUNIOR IT SUPPORT TECHNICIAN

Key Responsibilities: Provide first-line IT support by troubleshooting hardware, software, network, and connectivity issues, managing helpdesk tickets and keeping users updated Assist with Microsoft 365 administration, including user accounts, licensing, Outlook, Teams, OneDrive, and Copilot support Configure and prepare devices for new employees, maintain the IT asset register, and assist with hardware upgrades and replacements Support basic network and infrastructure tasks, including Wi-Fi tr…