IT Helpdesk Technician

Duties & Responsibilities Receive, log, troubleshoot and resolve IT support requests. Provide day-to-day technical support to users. Diagnose and resolve hardware, software, printer and connectivity issues. Create user accounts and assist with new employee onboarding. Set up, configure and maintain PCs, software and IT peripherals. Provide basic support for automotive business applications. Escalate complex technical issues where required. Monitor outstanding support requests and keep users upd…