Salesforce Support Analyst

-Provide L2/L3 technical support for Salesforce-Based TrackWise Digital application. -Analyze, troubleshoot, and resolve application, workflow, and system issues. -Create debug logs, investigate the system level or module level break down of flows. -Triage tickets and tasks every day with business and update tracker and other documents. -Perform Salesforce administration activities including: User management, roles, permissions, and access control Manage Workflow rules, validation rules, and ap…