D365 CE Contact Centre Techno/Functional Consultant - Inside IR35 - Mostly Remote

We are seeking an experienced D365 CE Contact Centre Functional & Technical Consultant to support the delivery and enhancement of a customer engagement and contact centre transformation programme. This role requires a blend of functional consulting expertise and technical understanding across the Microsoft Dynamics 365 ecosystem, customer service technologies, and contact centre solutions. Working within a multidisciplinary team, you will play a key role in bridging business requirements with t…