Agile Call Handling Support - Estuary Point, Liverpool

Job summary Are you looking for a new career? One where you can really make a difference? The ideal candidate will be responsible for managing inbound contacts ensuring they are managed appropriately in line with Trust policy and procedure, and ensuring the calls and emails are managed and directed appropriately. Inbound non-emergency calls will likely be received from various stakeholders, including patients and other NHS colleagues. The post holder will also use various elements of software i…