Senior Engineer, Infrastructure Engineering

The primary role of this position is to serve as the Telephony Engineer on the Infrastructure Engineering team. Lead the design, standardization, implementation, and management of global voice/telephony infrastructure. Liaison with operations team on voice service operations: monitoring/events, incidents, problems, and escalations. Define full lifecycle service management (roadmap, transition, operation, continuous improvement) for all voice/telephony hardware. Implement, coordinate and support…