Technology Support Lead, Incident Communications - Global Banking Operational Resiliency

Join our dynamic team to strengthen operational resilience and client confidence during significant technology and operational incidents. As an Technology Support Lead, Incident Communications in the Global Banking Operational Resiliency and Integration team, you will lead communication strategy and client-response coordination in fast-paced, high-stakes situations. You will translate complex technical and operational issues into clear, decision-useful messages; advise senior leaders and client…