Descripción
Are you passionate about after sales, customer service and business development? Join DOVISTA in this newly created role and help shape the future of our after sales business. Combining commercial thinking, project leadership and systems expertise, you'll drive growth, improve customer experience and develop scalable solutions. Based in Edsbyn, you'll work in an international environment. <img src=" https://sae3ndp007.blob.core.windows.net/swe/6aaa414f-5d03-4ce8-a953-2a857c6a72b2.jpg"> ; Drive growth, customer value and operational excellence As After Sales Development Manager, you will play a key role in developing and strengthening DOVISTA's after sales business. Working closely with colleagues across sales, service, marketing and customer operations, you will lead initiatives that improve competitiveness, customer satisfaction and profitability. Your responsibilities will include: Developing and growing the after sales and aftermarket business, including spare parts, service offerings and complementary services. Identifying new business opportunities and creating profitable after sales concepts. Driving cross-functional projects and improvement initiatives from idea to implementation. Developing and improving processes, ways of working and customer journeys within the after sales area. Establishing and developing collaboration with external service and installation partners. Acting as a key stakeholder between service, sales, marketing and customer-facing functions. Driving greater structure and efficiency through systems and data-driven ways of working. Are you ready to take the next step? We believe you are an ambitious and commercially minded professional who enjoys turning ideas into action and creating tangible results. You are comfortable working across multiple stakeholders, building relationships and driving change. You likely bring: A post-secondary education in business, engineering, marketing or a related field. Experience from project management,