Claims Process Leader with German

Claims Process Leader with German Miejsce pracy: Kraków Your responsibilities Leading a team of Claims Analysts handling Commercial Risk claims, providing day‑to‑day guidance, coaching and support to ensure high‑quality, timely service delivery. Coordinate operational work among team members and secure BAU deliverables. Collaborating closely with the Team Manager to meet all our Service Level Agreements (SLAs) and follows the agreed process. Acting as the primary operational contact for key sta…