AI Engineer for Academic Services and Program Support

Ref 2588920 \| Date: 3 Nov 2026EPFL, the Swiss Federal Institute of Technology in Lausanne, is one of the most dynamic university campuses in Europe and ranks among the top 20 universities worldwide. The EPFL employs more than 6,500 people supporting the three main missions of the institution: education, research and innovation. The EPFL campus offers an exceptional working environment at the heart of a community of more than 17,000 people, including over 12,500 students and 4,000 researchers from more than 120 different countries.AI Engineer for Academic Services and Program Support**About the position**Academic services and operations are getting more complex with the increasing number of programs, courses and students. At the Center for Digital Education, we are collaborating with academic support units to develop AI services that help answer requests from students, instructors and teaching sections. The services encompass the evaluation, verification and classification of documents ( open survey responses) as well as support for the editing of documents ( course descriptions).We are seeking an AI Engineer for academic services and program support to design, develop, and deploy safe and secure AI systems that support existing business processes, allowing staff to focus on helping students and instructors solve their problems. Working with Large Language Models hosted on EPFL's secure infrastructure, you'll create innovative solutions which follow a responsible approach to AI.Our infrastructure includes:* Graph AI Platform: Knowledge graph, semantic search, and RAG construction* RCP Computational Infrastructure: GPU clusters, local LLMs, specialized AI services* Agents Framework: Orchestration layer for chatbots and AI applications* Production Applications: 20\+ AI tutors and chatbots, analytics tools, search enginesYou'll extend this ecosystem with functionalities and APIs specifically designed to support academic services that run in their dedicated IT