Guest Experience Supervisor - Front Desk Leader

Protea Hotel Fire & Ice! by Marriott Johannesburg is seeking a Guest Experience Supervisor to lead Front Desk operations, ensure accurate check-ins, secure payments, and maintain exceptional guest service. You will train and mentor the team, manage daily reports, handle guest requests with professionalism, and uphold Marriott standards of service across all interactions. This full-time role requires strong communication, problem-solving, and a dedication to guest satisfaction. J-18808-Ljbffr