Automation Support Specialist

To qualify for this position at the entrance level, you must possess one year of specialized experience. Specialized experience is defined as progressively responsible clerical or administrative experience that is in, or closely related to, the work of the position and which has demonstrated the knowledge, skills, and abilities to perform the position's duties successfully and involves the routine use of automated software and keyboarding for word processing, data entry and report generation. Experience providing technical support to end users in a help desk or desktop support environment. Experience troubleshooting Windows desktop operating systems and common enterprise applications. Familiarity with Microsoft Office / Microsoft 365 applications. Experience installing and configuring computer hardware, printers, and peripheral devices. Basic understanding of network connectivity, VPN access, and wireless networking. Experience supporting audio/video conferencing systems, including tro